Dealing with credit cards

There are many benefits to having a credit card. It may offer an extra layer of security when faced with unexpected expenses, and some offer rebates, gas, air miles, and other perks. Most consumers know they should spend wisely, but credit cards often lead to financial hardship and the difficulties that come with a bad credit history. Whether or not you are in the market for a credit card, our tips can help you protect your financial future.

  1. Comparison shop for a better deal. Comparing cards can be can be difficult, given the many, many fees, introductory offers, varying APRs, and credit limits available to you. NerdWallet has a useful tool that will compare over 1,000 credit offers, based on your individual circumstance.1  You can also print out a checklist to do a side-by-side comparison of credit card offers. 
  2. When shopping around, beware of secured credit cards. They may be the only option for those with bad credit, but the arrangement is like lending money to yourself. The opportunity to lend money to yourself comes with an APR and fees for membership, late payments, and/or over-limit charges.2
  3. Challenge fees. The CARD Act of 2009 prohibits companies from charging more than 25% of the credit limit during the first year. For example: if your credit limit is $300, the company many not charge more than $75 in fees. You may also be able to negotiate the reduction or forgiveness of exorbitant fees, e.g. a $25 late payment fee on a $20 balance, by calling customer service and asking to speak with a supervisor.
  4. Watch for changes to your existing accounts. The CARD Act of 2009 also requires credit companies to send notice of changes to accounts 45 days in advance. If you don't like the changes, call customer service to find out about your options.
  5. Avoid fraud. You may read more on the identity theft tip sheet, but there are a few basic ways to protect yourself from identity thieves. Keep your credit card in sight when you use it, and try avoid situations in which the seller might walk off with it, e.g. restaurant servers. Immediately call the toll-free, 24-hour service line for your credit company when you realize that your card has been lost or stolen. After you report it, you will have no liability for charges that you did not make.3
  6. Consider opting out of pre-screened credit offers. Pre-screened credit card offers can easily be stolen from your mail or your trash, giving identity thieves the opportunity to ruin your financial life. Opting out is a smart way for you to protect yourself without spending time sorting and shredding your mail. To opt out for five years, call 1-888-5-OPT-OUT (1-888-567-8688) or go to www.optoutprescreen.com.4  To opt out permanently, you must do so by mail. The optoutprescreen.com website has a form that you may print and mail to the address indicated. You may also send requests to each of the credit reporting bureaus, making sure to include your home telephone number, name, Social Security number, and date of birth. Mail requests to opt out permanently must be sent to each of the address below:

Experian
Opt Out
P.O. Box 919
Allen, TX 75013

TransUnion
Name Removal Option 
P.O. Box 505 
Woodlyn, PA 19094 

Equifax, Inc.
Options
P.O. Box 740123
Atlanta, GA 30374-0123

Innovis Consumer Assistance
P.O. Box 495
Pittsburgh, PA 15230-0495

Sources:

  1. http://www.nerdwallet.com/credit-cards/
  2. Counsumerist: http://consumerist.com/2010/05/12/rent-to-own-is-loansharking/ 
  3. http://www.consumer.ftc.gov/articles/0216-protecting-against-credit-card-fraud 
  4. FTC information on opt out: http://www.consumer.ftc.gov/articles/0148-prescreened-credit-and-insurance-offers 

Issue updates

News Release | U.S. PIRG | Consumer Tips, Consumer Protection

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Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

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News Release | U.S. PIRG Education Fund | Consumer Protection, Financial Reform

Equifax penalty is a “sweetheart deal” that leaves consumers at risk

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Fisher-Price recalls nearly 5 million potentially deadly Rock n’Play sleepers

Fisher-Price recalled 4.7 million Rock n’Play baby sleepers on Friday. U.S. PIRG Consumer Watchdog Adam Garber issued a response: "“While we’re pleased that Fisher-Price is finally recalling these dangerous sleepers, 30 deaths in 10 years is 30 deaths too many and 10 years too late."

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News Release | Consumer Protection

Statement on Wells Fargo’s response to “Debit Cards on Campus” report

Read U.S. PIRG's statement on Wells Fargo eliminating some fees for student on debit cards.

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News Release | U.S. PIRG Education Fund | Consumer Protection, Food

California avocados second major recall in less than a week

Henry Avocado Corporation is recalling avocados potentially contaminated with the deadly listeria bacteria. Adam Garber, U.S. PIRG said in a statement: “We are barely getting a chance to breath between recalls."

> Keep Reading

Pages

News Release | U.S. PIRG | Consumer Tips, Consumer Protection

Largest bank hack ever, of Capital One, exposes 100 million to identity theft

Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection, Financial Reform

Equifax penalty is a “sweetheart deal” that leaves consumers at risk

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Fisher-Price recalls nearly 5 million potentially deadly Rock n’Play sleepers

Fisher-Price recalled 4.7 million Rock n’Play baby sleepers on Friday. U.S. PIRG Consumer Watchdog Adam Garber issued a response: "“While we’re pleased that Fisher-Price is finally recalling these dangerous sleepers, 30 deaths in 10 years is 30 deaths too many and 10 years too late."

> Keep Reading
News Release | Consumer Protection

Statement on Wells Fargo’s response to “Debit Cards on Campus” report

Read U.S. PIRG's statement on Wells Fargo eliminating some fees for student on debit cards.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection, Food

California avocados second major recall in less than a week

Henry Avocado Corporation is recalling avocados potentially contaminated with the deadly listeria bacteria. Adam Garber, U.S. PIRG said in a statement: “We are barely getting a chance to breath between recalls."

> Keep Reading

Pages

Keeping Children Safe From Dangerous Toys

Every year, as consumers begin purchasing toys for the holiday season, CALPIRG Education Fund visits numerous toy stores, malls and dollar stores to find potentially dangerous toys sitting on store shelves. In November 2015, we released our 30th annual report, "Trouble in Toyland 2015." Over the years, our reports have led to more than 150 recalls and other regulatory actions, helping to remove dangerous products from store shelves and keep children safe.

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Report | CALPIRG Education Fund | Consumer Protection

How Safe Is Our Food?

Americans rely on a vast network of farms and businesses to provide safe food daily.  But in recent years, a string of high-profile recalls ranging from romaine lettuce to millions of pounds of beef to Ritz and Goldfish crackers have called into question the system developed to ensure safe food reaches people’s plates. The ubiquity of the problem can make grocery shopping a game of Russian Roulette where what a family has for dinner could make them seriously sick.

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Report | CALPIRG Education Fund | Consumer Protection

Equifax Breach: One Year Later

One year after publicly announcing the worst data breach in history, Equifax still hasn’t paid a price or provided the information and tools consumers need to adequately protect themselves. The purpose of this report is to make sure consumers have the information they need to protect themselves as much as possible, review what has happened in the last year, and point out the need for state and federal action to prevent breaches as bad as this one from ever happening again.

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Report | CALPIRG Education Fund | Consumer Protection

Trouble in Toyland

Among the toys surveyed this year, we found potential choking hazards, and two products with concentrations of lead exceeding federal standards for children’s products. We also found data-collecting toys that may violate children’s privacy laws. This report not only lists the potentially dangerous toys that we found this year, but also describes why and how the toys could harm children.

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Report | U.S. PIRG Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, U.S. PIRG Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. U.S. PIRG Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

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Report | CALPIRG Education Fund | Consumer Protection

Protecting Those Who Serve

The men and women who serve in America’s military are also active consumers in America’s financial marketplace, where tricks and traps can cause harm to their finances and their lives. An analysis of more than 44,000 complaints submitted by active duty servicemembers and military veterans to the Consumer Financial Protection Bureau (CFPB) and contained in its Consumer Complaint Database finds that mistreatment of servicemembers by financial companies is widespread.

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Blog Post | Consumer Protection

ID Theft & Privacy Checklists | Mike Litt

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

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Blog Post | Consumer Protection

Consumer Tips and FAQ about the Equifax Breach | Mike Litt

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Blog Post | Public Health, Consumer Protection

#KickTheCan: BPA still found in many grocery stores’ canned foods | Dev Gowda

We’re all told to watch out for BPA in drinking bottles and baby products. But how about BPA in the cans that contain our food? A recent study by Center for Environmental Health (CEH) reveals that the toxic chemical BPA is readily found in canned foods. BPAs are often used in the liners of canned food to keep the aluminum from interacting with the food.

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Blog Post | Consumer Protection

Consumers Count: Five years of the CFPB standing up for consumers | Kathryn Lee

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

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Blog Post | Consumer Protection

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements | Anna Low-Beer

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

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Pages

News Release | U.S. PIRG

Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

News Release | U.S. PIRG Education Fund

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

News Release | U.S. PIRG Education Fund

Fisher-Price recalled 4.7 million Rock n’Play baby sleepers on Friday. U.S. PIRG Consumer Watchdog Adam Garber issued a response: "“While we’re pleased that Fisher-Price is finally recalling these dangerous sleepers, 30 deaths in 10 years is 30 deaths too many and 10 years too late."

News Release

Read U.S. PIRG's statement on Wells Fargo eliminating some fees for student on debit cards.

News Release | U.S. PIRG Education Fund

Henry Avocado Corporation is recalling avocados potentially contaminated with the deadly listeria bacteria. Adam Garber, U.S. PIRG said in a statement: “We are barely getting a chance to breath between recalls."

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