Defend the Consumer Bureau

For more than 20 years, Consumer Program Director Ed Mierzwinski has helped us stand up against big banks and credit card companies.

A CONSUMER COP ON THE FINANCIAL BEAT

You work hard to earn your money. You should be able to save, invest and manage your money without fear of being trapped, tricked or ripped off by the institutions you are trusting with your financial future.

That’s why we need strong consumer protections on Wall Street. And from the 2008 economic collapse, we know how big of an impact those institutions can have on our economy when they play fast and loose with our money. It made it clear: Americans need a watchdog agency on Wall Street, devoted to creating and enforcing fair, clear and transparent rules to protect consumers.

So in 2010, we helped create the Consumer Financial Protection Bureau (CFPB) to be our consumer cop on the financial beat.

THE CFPB GETS THE JOB DONE

Despite the fact that the CFPB is not widely known, they’ve been hugely successful at working for consumers, returning nearly $12 billion to more than 29 million people who were ripped off by companies that broke the law … in just six years.

The Consumer Bureau holds big banks, debt collectors and lenders accountable. Here are a few examples of some of the cases the CFPB has taken on to protect consumers:

When American Honda Finance used discriminatory pricing to rip off African-American, Hispanic and Asia/Pacific Island borrowers who paid too much for car loans, the CFPB returned $24 million to these consumers.

The Department of Justice and 47 states joined the CFPB in a $216 million action against JP Morgan Chase Bank for illegal debt collection practices affecting over half a million Americans.

When it was discovered that Wells Fargo employees were opening unauthorized debit and credit accounts using their customer's information, the CFPB fined Wells Fargo $100 million for fraud.

The CFPB fined Equifax and TransUnion — two of the three largest credit reporting agencies — $5 million for selling inflated credit scores to consumers that were different from ones actually used by lenders and returned $17 million to those harmed by the deception.

In addition, the Consumer Bureau has helped level the financial playing field, educating veterans, senior citizens, new homeowners, college students and low-income consumers on how to keep their finances secure.

The Consumer Bureau's success should be earning it applause in Washington. Yet instead of cheering on the agency, the Trump administration and many members of Congress are pushing to weaken or even get rid of it.

Even with the Consumer Bureau on the job, many Americans are still at risk of reckless financial practices that threaten their homes, their retirement savings and their overall well-being. That’s why we don’t simply need the Consumer Financial Protection Bureau to exist: We need to make it even better, by strengthening commonsense consumer protections.

Issue updates

News Release | CALPIRG Education Fund | Consumer Protection

Popular toys contain toxics and other hazards

Los Angeles, CA (November 20, 2019) -- This holiday season, watch out for dangerous and toxic toys. CALPIRG Education Fund’s 33rd annual Trouble in Toyland report found toxic amounts of boron in slime products and a failure by Amazon to appropriately label choking hazards. Boron can cause nausea, vomiting and other health issues.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

Popular toys contain toxics and other hazards

This holiday season, watch out for dangerous and toxic toys. U.S. PIRG’s 33rd annual Trouble in Toyland report found toxic amounts of boron, which can cause nausea, vomiting and other health issues, in slime products as well as fining that Amazon failed to appropriately label choking hazards.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG response to reports of Facebook security breach

Facebook announced today that earlier this week, "attackers exploited a vulnerability in Facebook’s code that impacted “View As”, a feature that lets people see what their own profile looks like to someone else. This allowed them to steal Facebook access tokens which they could then use to take over people’s accounts."

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Recommends Credit Freezes, Now Free for All By Law

Starting today, a new federal law eliminates fees for getting and removing credit freezes across the country at the three nationwide credit bureaus on September 21st. The consumer advocacy group CALPIRG Education Fund recommends getting credit freezes, not the similar locks offered by the bureaus, to prevent new account identity theft.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

New Report: Protecting Consumers One Year After Equifax Breach

Exactly one year ago tomorrow, Equifax announced that hackers had breached its system and accessed the data of nearly 150 million U.S. consumers. To mark the anniversary of that notorious announcement, CALPIRG Education Fund is releasing a report containing suggestions on how Congress, state officials and consumers can safeguard personal information.

> Keep Reading

Pages

News Release | U.S. PIRG Education Fund | Consumer Protection

Popular toys contain toxics and other hazards

This holiday season, watch out for dangerous and toxic toys. U.S. PIRG’s 33rd annual Trouble in Toyland report found toxic amounts of boron, which can cause nausea, vomiting and other health issues, in slime products as well as fining that Amazon failed to appropriately label choking hazards.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG response to reports of Facebook security breach

Facebook announced today that earlier this week, "attackers exploited a vulnerability in Facebook’s code that impacted “View As”, a feature that lets people see what their own profile looks like to someone else. This allowed them to steal Facebook access tokens which they could then use to take over people’s accounts."

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Recommends Credit Freezes, Now Free for All By Law

Starting today, a new federal law eliminates fees for getting and removing credit freezes across the country at the three nationwide credit bureaus on September 21st. The consumer advocacy group CALPIRG Education Fund recommends getting credit freezes, not the similar locks offered by the bureaus, to prevent new account identity theft.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

New Report: Protecting Consumers One Year After Equifax Breach

Exactly one year ago tomorrow, Equifax announced that hackers had breached its system and accessed the data of nearly 150 million U.S. consumers. To mark the anniversary of that notorious announcement, CALPIRG Education Fund is releasing a report containing suggestions on how Congress, state officials and consumers can safeguard personal information.

> Keep Reading
News Release | U.S. PIRG | Public Health, Consumer Protection

Is E. Coli contaminated Cargill/Excel beef in your fridge?

Last Thursday, Cargill Meat Solutions recalled more than 25,000 pounds of ground beef products shipped to Colorado and California because of possible contamination with potentially deadly E. coli. Cargill is likely unfamiliar to shoppers as the beef it produces is labeled using other brands, in this case “Excel fresh meat”.

> Keep Reading

Pages

Report | CALPIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

"Mortgages and Mortgage Complaints: The CFPB’s Consumer Complaint Database Gets Real Results for Victims of Mortgage Problems,” is the latest in a series of reports by the CALPIRG Education Fund that analyze the complaints in the CFPB’s public Consumer Complaints Database.

> Keep Reading
Report | CALPIRG Education Fund | Consumer Protection

CarMax’s Sales Practices Endanger Lives in California

This report finds that CarMax, the nation’s largest retailer of used cars, is selling many unsafe, unrepaired, recalled vehicles in California that are hazardous not only to the people who buy CarMax cars, but also to their families, other motorists, bike riders, and pedestrians.

> Keep Reading
Report | CALPIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

> Keep Reading
Report | CALPIRG Education Fund | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

> Keep Reading
Report | CALPIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

> Keep Reading

Pages

Blog Post | Consumer Protection, Food

Dangers on Our Dinner Tables | Ed Mierzwinski

Sequestration is one of the hottest topics in D.C. right now, but one consequence that has been largely overlooked is the impact that these budget cuts would have on our dinner tables and our health.

> Keep Reading
Blog Post | Consumer Protection

Public Utility De-Regulation: A Losing Game for Consumers | Jon Fox

San Francisco Chronicle reportes that state de-regulation of copper-wire phone lines leads to skyrocketing price hikes for consumers.

> Keep Reading
Blog Post | Consumer Protection

Consumers Push Back, Stand UP for Privacy | Jon Fox

2012 was a watershed year for consumers.  Over the past year millions of Internet users took action to protect a safe and open Internet.

> Keep Reading
Blog Post | Consumer Protection

Citing Safety Concerns, Buckyballs maker to stop selling magnetic toys | Jon Fox

Maker magnetic Buckyballs announces that it will stop selling dangerous product.

> Keep Reading
Blog Post | Consumer Protection

CFPB says 1 in 5 credit scores sold to consumers have "meaningful" differences from scores lenders use | Ed Mierzwinski

CFPB has confirmed what consumer advocates have been saying all along - credit scores heavily marketed to consumers aren't the same as those used by lenders.

> Keep Reading

Pages

News Release | U.S. PIRG

Everyone should assume that their social security number has been exposed between this breach and breaches of other major companies’ databases, such as Equifax’s. With that in mind, U.S. PIRG recommends all Americans should use their right by law to freeze their credit reports for free

News Release | U.S. PIRG Education Fund

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

News Release | U.S. PIRG Education Fund

Fisher-Price recalled 4.7 million Rock n’Play baby sleepers on Friday. U.S. PIRG Consumer Watchdog Adam Garber issued a response: "“While we’re pleased that Fisher-Price is finally recalling these dangerous sleepers, 30 deaths in 10 years is 30 deaths too many and 10 years too late."

News Release

Read U.S. PIRG's statement on Wells Fargo eliminating some fees for student on debit cards.

News Release | U.S. PIRG Education Fund

Henry Avocado Corporation is recalling avocados potentially contaminated with the deadly listeria bacteria. Adam Garber, U.S. PIRG said in a statement: “We are barely getting a chance to breath between recalls."

View AllRSS Feed

Support us

Your tax-deductible donation supports CALPIRG Education Fund’s work to educate consumers on the issues that matter, and the powerful interests that are blocking progress.

Learn More

You can also support CALPIRG Education Fund’s work through bequests, contributions from life insurance or retirement plans, securities contributions and vehicle donations.