Consumer Protection

Keeping Children Safe From Dangerous Toys

Every year, as consumers begin purchasing toys for the holiday season, CALPIRG Education Fund visits numerous toy stores, malls and dollar stores to find potentially dangerous toys sitting on store shelves. In November 2015, we released our 30th annual report, "Trouble in Toyland 2015." Over the years, our reports have led to more than 150 recalls and other regulatory actions, helping to remove dangerous products from store shelves and keep children safe.

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements

By | Anna Low-Beer
Digital Campaigner

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

CALPIRG Security Freeze and Identity Theft Tips

To prevent "new account" identity theft, CALPIRG Education Fund recommends that consumers enact a security freeze on all three credit reports. 

Los Angeles Times: Consumer Bureau Chalks Up Victories

"The Consumer Financial Protection Bureau is the little agency Wall Street banks and debt collectors love to hate because it works for consumers, not them," said Emily Rusch, executive director of the California Public Interest Research Group. For the first time, we have an agency that's looking out for our interests instead of the banks' interests."

News Release | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the CALPIRG Education Fund.

Report | CALPIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

"Mortgages and Mortgage Complaints: The CFPB’s Consumer Complaint Database Gets Real Results for Victims of Mortgage Problems,” is the latest in a series of reports by the CALPIRG Education Fund that analyze the complaints in the CFPB’s public Consumer Complaints Database.

Report | CALPIRG Education Fund | Consumer Protection

CarMax’s Sales Practices Endanger Lives in California

This report finds that CarMax, the nation’s largest retailer of used cars, is selling many unsafe, unrepaired, recalled vehicles in California that are hazardous not only to the people who buy CarMax cars, but also to their families, other motorists, bike riders, and pedestrians.

News Release | CALPIRG Education Fund | Consumer Protection

CARMAX IS ENDANGERING LIVES IN CALIFORNIA

CALPIRG Education Fund and the Consumers for Auto Reliability and Safety (CARS) Foundation today released results of research into CarMax’s sales of unsafe, defective recalled cars in California, and called upon California Attorney General Kamala Harris and the California Department of Motor Vehicles to protect the public from CarMax’s sales of unrepaired, defective vehicles that are subject to federal safety recalls.

Los Angeles Times: Consumer groups seek probe into CarMax sales of unrepaired recalled cars

Two consumer groups have asked California’s attorney general and the Department of Motor Vehicles to investigate the sales practices of used car giant CarMax. The California Public Interest Research Group and the Consumers for Auto Reliability and Safety Foundation said the auto retailer regularly sells used vehicles that have been recalled but not repaired -- despite advertising that its autos undergo rigorous “quality” inspections.

Event 5/11 re new book on black box decisionmaking & consumers

By | Ed Mierzwinski
Consumer Program Director

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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